It’s been a year and a half since I wrote my review on having a Globe Postpaid account and a Smart Gold account. I hope people on the blogosphere find this post really useful.
WARNING: THE AUTHOR IS NOT AN EMPLOYEE OF PHILIPPINE LONG DISTANCE TELEPHONE COMPANY, INCLUDING ITS SUBSIDIARY SMART COMMUNICATIONS, GLOBE TELECOM NOR DIGITAL TELECOMMUNICATIONS, INC, INCLUDING ITS SUBSIDIARY DIGITEL MOBILE PHILIPPINES.
INFORMATION IS PROVIDED AS IS FOR THE BENEFIT OF EVERYONE WHO WOULD LIKE TO APPLY POSTPAID SERVICE IN THE PHILIPPINES AS OF WRITING (SEPTEMBER 15, 2011).
So, are you now getting sick of getting disconnected during your calls because you suddenly ran out of prepaid credits? Well, here’s the deal! The author of this blog made it simple so that you can make a choice between Globe Postpaid and Smart Gold.
Getting a postpaid cellphone service in the Philippines is stricter than getting a prepaid service in the Philippines. You have to run through a credit check first to make sure that you won’t be a liability to the company and to make sure that you are indeed capable of paying your cellphone usage.
THE REQUIREMENTS
Now how do you get a postpaid mobile phone in the Philippines? You need any of the following:
- A proof of identification
- A proof of billing address
- A proof of financial capacity
- Competitor bill (recent two months, if you are subscribed to one already, no need for #3)
| Description | Smart Gold | Globe Postpaid |
|---|---|---|
| Line Activation | One hour after approving application | Two days after approving application |
| Welcome Kit | YES | NO |
| Voice Mail Service | YES | NO |
| Pre-activated Int’l Roaming | YES for rate plans 1800 and above. Should pay PHP 2500 non-refundable roaming deposit for plans below 1800. NO for Smart Gold Lite 300. | YES for all rate plans |
| Contract Period (without discounted or free phone) | YES. 6 months | NONE |
| Accessibility to prepaid promos counterpart | FEW | MANY |
| Data Charge | Flat Rate: PHP for every 30 minutes | PHP 5 for every 15 minutes or PHP 0.25 per kilobyte |
| Dedicated After-sales support for postpaid | YES | YES for Globe Platinum only |
| New Phones for Contract Renewal | new phone on the 18th month | new phone on the 25th month |
| Perks for contract renewal | Cellphone discount or free phone (depending on rate plan) | Cellphone discount or free phone (depending on usage), bill rebates |
| Call redirection for reaching credit limit | Until unbilled charges AND outstanding balance reaches credit limit | No redirection even if account exceeds credit limit |
| Remote call barring when lost or stolen phone | YES | NO |
| Subscriber-initiated temporary disconnection | No information available | Maximum of one month only |
| SIM-card replacement fee | YES. PHP 302.40 | FREE |
| Bills Online Payment | YES. Visit smart.com.ph/account but need to apply first | NO |
| Automatically charge bill to credit card | YES | YES |
| Automatically charge bill to bank account | NOT SUPPORTED | NOT SUPPORTED |
Would you know who is better in terms of…
1. Reconnection fee? if my line got disconnected.
2. Offer discounted pricing on bulk lines?
3. Days replacement fee if you receive a handset
4. Available hotline numbers for each?
5.Who is better gcash or smart money? is it connected to postpaid of globe or smart?
6. Is there phone reservation in any account?
7.Any of these offering free apps for every plan?